Phat Servers was founded in 2001 and is now 16 years in business.
PhatServers.net - Managed Web Hosting
Phatservers.net managed web hosting and colocation solutions.
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What moneyback guarantees do you offer?
We currently have a free trial option going if you use coupon code SIZZLIN09 for any virtual or shared plan. Since we currently have the free trial option there is no money back option should you decide to keep service after the trial is over.
What is your average uptime?
Our network up-time has been above 99.999% over the 9 years we have been hosting. We also monitor all servers internally. There are numerous 3rd party solutions available where you can also monitor up-time yourself.
What is your support response time and what does it cover?
We try to run all support through our email/web based help desk system as it is the best overall solution for tracking progress on a support request as well us for maintaining an archive of all support requests for each account.
What else can you tell about your company and services?
You most likely came across our site through a post online by an existing client or know someone that is currently hosting with us as that is how we have continued to grow over the years. We don't oversell our services and I we are willing to give you a free chance to try us so you can see first hand what makes us unique.
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