Hyper Mart was founded in 1997 and is now 21 years in business.
Small business web hosting offering additional business services such as: domain name registrations, email accounts, web services, FrontPage help, online community resources and various small business solutions.
Sales:(866) 620.7556 Support:(877) 287.5929
What moneyback guarantees do you offer?
According to our thirty (30) day money-back guarantee, the account is cancelled within thirty (30) days of sign-up, you will receive a full refund of all hosting fees. Refunds made for a thirty (30) day money-back guarantee will not include domain registration fees or setup fees, nor will they include any fees for additional services that are purchased in the first thirty (30) days. If your plan includes a free domain name and you cancel within the first 30 days, $15 fee deducted from their 30 day money back refund. If you do not wish to keep the domain name, HyperMart will take possession of the domain and the fee will not be charged.
What is your average uptime?
We have a shared-hosting infrastructure that offers a reliable, secure environment and delivers over 99% uptime.
What is your support response time and what does it cover?
In addition to e-mail, we also offer both Chat and Phone Support. These options may help you to resolve your issue quicker, as you will be talking directly to one of our agents. If you wish to chat with us, please click on the 'Live Chat' link at http://www.hypermart.com/support/contact.bml . If you would rather want to talk to one of our support agents on the phone, you can call us at [877-287-5929]. We are available 24 hours a day, 7 days a week. Our e-mail response time is 180 minutes and chat/phone response time is 180 seconds. As a Web Hosting provider, we do not provide any assistance for updating websites of our customers. However, you can find Web Developers to assist you in building or maintaining your website.
Do you have any coupons or discounts?
We donâ€™t have any sign up coupon. However, our One Plan is now on discounted offer. You can sign up for a hosting account by going to the link at: http://www.hypermart.com/hypermart/index.bml .
What else can you tell about your company and services?
Recognizing the importance of reliability, HyperMart has invested in a carrier-class data architecture that delivers superior reliability and performance. The hosting platform is based on NetApp storage clusters, IBM servers, and a powerful network connection. It is supported by dual routers for greater redundancy and a state-of-the-art Cisco PIX firewall for tighter security. Unfortunately, we do not have any status page to check it.
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