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Host Ed General Information

Host Ed was founded in 2006 and is now 12 years in business.

Website title

Host-ed - hosting,free hosting,domain name,web hosting,mysql,database,domain name registration,24/7,technical support

Website description

Host-ed - hosting,free hosting,domain name,web hosting,mysql,database,domain name registration,24/7,technical support

Company name typos

hosted

Contact Information

Host-ed Inc. Mathildenstr. 18 Kiel, Kiel 24148 Germany 4317298523 Fax -- 4312328011 Sales: sales@host-ed.net Billing: billing@host-ed.net Support: support@host-ed.net Affiliates: affiliates@host-ed.net Abuse: abuse@host-ed.net

Host ed Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    Yes, we do offer 30 days money back guarantee for all annual plans. It applies on your demand. If you are not satisfied for whatever reason or just decide that you do not need the account any more we will refund your payment. Please note however that domain names are non refundable due to ICANN rules and regulations. If you request a refund we would ask you for the reason (just for our own feedback) and we will refund the payment within 2-3 business days.
  • What is your average uptime?
    Our average uptime is 99.8% - 99.9% we have our own internal system tracker which unfortunately is not accessible from the general public
  • What is your support response time and what does it cover?
    We offer emails and tickets support, we are 24/7/365 as there are always people on shift even on holidays like Easter, Christmas, New Year and etc. The response time is 1-2 hours maximum. We offer a support of all server related issues but usually we do not support developing of websites.
  • Do you have any coupons or discounts?
    Currently there is a discount please see our home page. You can purchase a personal plan for only $3.99 per month (originally $4.49). If you sign up for one of our paid plans you get access to zacky tools installer which a package of free one click install softwares. The package includes: - CMS - BLOGS - FORUMS - ECOMMERSE SOLUTIONS - AD MANAGEMENT - WIKI - GALLERIES - POLLS AND SURVEYS - MANY OTHERS For more information please see http://host-ed.net/zacky-tools.php Also with the business hosting plan for only $6.99 per month (originally $7.49) you get a free domain name.
  • What else can you tell about your company and services?
    We do care about our customers and aim to provide them with an exceptional service that completely satisfy their needs. We have our own data center and our own servers located in Kiel, Germany where also our head office is. This gives us full control of all servers and server architecture and also help us provide high quality service at a lower price. Customer satisfaction is the only way that we believe will makes a leader in the web hosting industry and therefore is the only alternative we could provide our customers with.

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