Fel Web was founded in 2006 and is now 12 years in business.
Hosting, Reseller, Web & Servidores :: FelWeb.net :: Hosting Colombia
Ofrecemos soluciones premium para Web Hosting, Resellers, Proyectos Web y Servidores Dedicados con Soporte 24/7 y Uptime de 99.9% desde Colombia para el mundo en servidores en USA.
FelWeb Network Kra 6 55-30 Bogota Cundinamarca,12345 CO Tel. +57.3176450213
What moneyback guarantees do you offer?
Moneyback guarantee applies when you are not satisfied with our hosting services. It does not apply for domain name registration.
What is your average uptime?
We have host-tracker tracking our uptime on our main website for over 99.9%, and we guarantee 99.9%. You do have in mind it is impossible to guarantee 100%, but we have obtained it in some months. Servers sometimes have to restart and that takes around 3 to 5 minutes.
What is your support response time and what does it cover?
Support is over MSN and Gtalk on GMT-5 business hours from 9 AM to 7 PM. Support is 24/7 on email/tickets. Our average response times is 30 to 90 minutes, and we guarantee clients they get a response in less than 4-6 hours as a maximun that does not normally happen. We provide bsic support in developing a website, the support needed on hosting to have it setup. We do however hve a Website builder for free to you, that can assist you creating a website based on more than 130 templates, in minutes.
Do you have any coupons or discounts?
I am sorry we do not have any coupon available right now for hosting packages. We do only have a discount for package Mini, Corp, PRO and VIP: If you order yearly, then you get 2 months for free included (paying only 10 months) and a free domain name registration.
What else can you tell about your company and services?
We take support concerns and website server needs to a higher level, trying to always accomplish client satisfaction.
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